Discover which actions count

Our action tracker is a simple way to keep tabs on which improvements are helping your business grow.
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Respond with ease

Close the loop on customer feedback by replying individually or creating templates to reply in bulk.

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Monitor response times

Ensure teams are meeting response time targets with easy to understand reports and dashboards.

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A simple action plan for everyone

Use the RateIt action tracker to identify CX improvement initiatives, assign owners and track progress and performance.

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Build alerts and workflows into your existing tools

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Will Ong

Will Ong

Retail CX expert
Anna Tyun

Anna Tyun

Customer Insights
Sarah Goldman

Sarah Goldman

Hospitality CX expert

We're here to help

Our team of CX experts is here to help you get started and answer any questions you might have.