Improve patient outcomes with clear and actionable feedback

With RateIt, you can clearly see the stages of the customer journey where things need improving and what parts of your service are making a real difference to peoples lives.

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You're in good company

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Increase your overall feedback volume

Leverage our in-moment, physical devices that entice users to leave constructive feedback about their experiences right then.

Make thoughtful, data driven decisions

Being a one-stop-shop for all your patient feedback, allows you to make better decisions based on larger sample sizes and avoid a self-selection bias.

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Review staff service levels in real time

RateIt enables you to track care providers individual CX and Service scores and enables you to track the performance of different departments simultaneously.

Understand wait-times like never before

Understanding bottlenecks helps you improve, and assist more people with fewer resources.

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Capture feedback for facilities and amenities

RateIt will allow you to see how certain locations are performing when it comes to a customer's experience. This is great for tracking certain departments, food service or high traffic zones like bathrooms and waiting rooms.

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