Discover which actions count
Our action tracker is a simple way to keep tabs on which improvements are helping your business grow.
Respond with ease
Close the loop on customer feedback by replying individually or creating templates to reply in bulk.
Monitor response times
Ensure teams are meeting response time targets with easy to understand reports and dashboards.
A simple action plan for everyone
Use the RateIt action tracker to identify CX improvement initiatives, assign owners and track progress and performance.
Build alerts and workflows into your existing tools
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Will Ong
Retail CX expert
Anna Tyun
Customer Insights
Sarah Goldman
Hospitality CX expert