An engaging way to capture feedback
RateIt's intelligent and dynamic MicroSurveys™, available across all channels, ensure you're really listening to your customer at every meaningful moment, without ever delivering an annoying survey.
Why a new way is needed
Engage customers on their terms
We capture customer insights in ways that work for them, ensuring we get the best engagement possible, at the perfect moment.
Ask the right questions
Select from our library of MicroSurveys™, designed by our CX experts and data scientists, and refined over millions of interactions. You can use off-the-shelf surveys, or tailor something special - whatever works for you.
We capture the unknown
One of the biggest knowledge gaps in your customer journey is knowing what non-transacting or non-loyalty customers think. We've solved that.
Listen across the complete journey
Listen to your customers at key moments using the full suite of RateIt tools like email, sms & chatbot.
Integrate with the tools you already use
